Does your strategy reflect target-market expectations?
Does your corporate culture help or hinder performance?
Are your business processes lean and effective?
How we support organisational change
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Strategic brilliance by itself does not lead to business results. To create high value for your customers while making and growing profit, you need four internal elements in place: a well designed, lean organisational structure and processes; leaders who can lead; employees who are a core asset and not a liability; and a corporate culture that supports both performance and continuous learning/adaptation.
If you feel you need to 'up your game' because competition is fiercer or your market is changing, we can help you take the pulse of your organisation. We will suggest some areas of improvement, but more importantly, we will facilitate dialogue and action planning that leads to sustainable change. |
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Business Audit & Improvement Plan
Our Business Audit looks at the 'hard' aspects of your business: how are the numbers, what are the trends, are the processes 'fit for purpose', what do the key performance indicators tell, and perhaps, most importantly, what are the staff saying about the vision, strategy, engagement and communication?
The result is a report which offers comment, advice and a detailed plan for improvement. |
Corporate Culture AssessmentOur Corporate Culture Survey focuses on those aspects of organisational culture which have a proven link to business performance such as Sales Growth, Return on Equity, Return on Investment, Customer Satisfaction, Innovation, Employee Satisfaction, Quality and more. The Denison culture survey identifies four key drivers of high performance--mission, adaptability, involvement and consistency.
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Driving TransformationYou won't receive the results of our diagnostic work as a dry report that creates a bit of a stir and then disappears into a drawer. We present the data in a highly digestible, non-academic format and make some initial recommendations. More importantly, we suggest a transformation process which will enable your senior team to create shared meaning of the data, commit to action and create buy-in across the organisation.
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Driving Change with the Culture Survey
An effective corporate culture has a proven, direct impact on performance; improving strategy, quality, safety, retention, profitability, etc. However, many leaders are unclear what changes need to be made to have the greatest impact. Our model and survey - created and validated by Denison consulting - identifies four key drivers of high performance that indicate where to focus and how to move to action.
Example: A team going down together...
Too much internal focus
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This chart demonstrates the four traits that drive organisational performance: adaptability, mission, involvement and consistency. The example illustrates a rather typical challenge: a 100-year old manufacturing company that was market leader but is now rapidly declining. The survey was conducted when - for the first time in 20 years - the company failed to reach its targets. The chart shows a clear focus on the core value system and other internal considerations such as team orientation and consistency. The company is trying to hold on to the past and the president is too operationally focused. The change will have to start in the adaptability section - creating the capability to learn, listen to the market, set a powerful strategic direction and then remain agile when the context changes again.
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